Insights

eBay seller guides and resources

Practical frameworks for suspensions, restrictions, and account risk — written to help you understand a situation, not to replace reading your own account notice.

eBay5 August 20266 min read

eBay Item Not Received (INR): How Cases Work, What Happens When One Closes Without Your Resolution, and Appealing the Negative

An Item Not Received case that closes without your input almost always means a forced refund and a defect on your account. Here's how INR cases actually work, what your options are before eBay steps in, and what's realistically possible once a negative is already on your profile.

eBay3 August 20263 min read

MC011 vs MC999 vs VeRO: What's the Difference Between eBay Notice Codes?

eBay uses several different notice codes for different situations — mixing them up leads to the wrong response. Here's how to tell them apart.

eBay3 August 20264 min read

eBay MC011 Suspension: What It Means and How to Appeal

A complete, practical guide to eBay's MC011 notice — what triggers it, how the appeal process works, and how to put together a response that actually gets reviewed properly.

eBay3 August 20264 min read

Should You Appeal an eBay MC011 Suspension Yourself, or Get Help?

Plenty of MC011 appeals are straightforward enough to handle alone. Here's how to honestly tell whether yours is one of them, or whether it's worth a second, experienced pair of eyes.

eBay3 August 20263 min read

How Long Does an eBay MC011 Appeal Take?

eBay doesn't publish a fixed turnaround time for MC011 appeals — here's what realistically affects how long a review takes, and when it's reasonable to follow up.

eBay3 August 20264 min read

How to Structure an eBay MC011 Appeal (What to Include)

The structure of an MC011 appeal matters as much as the documents attached to it — here's how to lay one out so it's easy for a reviewer to approve.

eBay3 August 20264 min read

Common Mistakes That Get eBay MC011 Appeals Rejected

Most rejected MC011 appeals fail for a handful of avoidable reasons — here's what they are and how to check your appeal against them before you submit.

eBay6 July 20261 min read

eBay Linked Account Restrictions Explained

A restriction on one account can affect others linked by identity, address, bank details, or device — here's why.

eBay2 July 20261 min read

eBay Payment Hold vs Payout Hold: What's the Difference?

These two terms get used interchangeably by sellers, but they don't describe the same thing.

eBay28 June 20261 min read

VeRO Complaint on eBay: A Response Checklist

A VeRO complaint names a specific rights holder and a specific claim — respond to that, not to VeRO complaints in general.

eBay25 June 20261 min read

Why New eBay Sellers Get Flagged for High Risk Review

New accounts face more scrutiny than established ones — understanding why helps avoid unnecessary flags.

eBay21 June 20261 min read

eBay MC999 Notice: What to Check Before You Respond

MC999 notices vary case to case — a short list of what to verify before drafting any response.

eBay18 June 20261 min read

eBay MC011 Document Checklist: What to Prepare

MC011 notices generally ask for documentation — here's how to work out what you actually have, before you submit anything.

eBay14 June 20261 min read

Restricted vs Suspended vs Indefinitely Restricted: What's the Difference on eBay?

eBay uses several different terms for account limitations — they don't all mean the same thing or carry the same risk.

eBay10 June 20261 min read

What to Do After an eBay Account Suspension

A suspension notice is disorienting by design — here's a calm, ordered first response instead of a panicked one.